Cancellation Policy:
Amarillo Family Eyecare is committed to providing all of our patients with exceptional care. As part of our continued effort to provide you with the best care and accommodate all appointment requests, we have implemented a cancellation policy. When a patient cancels an appointment without giving proper notice, it creates an unused appointment slot that could have been used for another patient. That time had been specifically reserved for you. Also, a patient who misses an appointment fails to receive necessary medical care.
Please call us by 2:00 p.m. on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by 2:00 p.m. on Friday. If prior notification is not given, you will be charged $45 for the missed appointment. We understand that special, unavoidable circumstances may cause you to cancel within 24 hours. Fees in this instance may be waived but only with management approval.
